Frequently Asked Questions

BASIC INFORMATION

What is a Class Action?

In a class action, one or more plaintiffs called “class representatives” sue one or more defendants on behalf of other people who allege similar claims. A court decides whether any lawsuit may proceed as a class action, and this Court has not finally decided that the lawsuit may be certified as a class action. All of these people with claims, together, are the “Settlement Class” or “Settlement Class Members” if the Court approves this procedure. Then, that Court resolves the issues for all Settlement Class Members, except for those who exclude themselves from the Settlement Class.


What is this class action about?

This class action lawsuit claims that trigger mechanisms with a component part known as a trigger connector are defectively designed and can result in accidental discharges without the trigger being pulled. Defendants deny Plaintiffs’ allegations that the design of the firearm is defective. The lawsuit further contends that the value and utility of these firearms have been diminished as a result of these alleged defects. Defendants deny Plaintiffs’ allegations that the value and utility of these firearms have been diminished. The Parties agreed to resolve these matters before these issues were decided by the Court.

The lawsuit further claims that from May 1, 2006 to April 9, 2014, the X-Mark Pro trigger mechanism assembly process created the potential for the application of an excess amount of bonding agent, which could cause Model 700 or Seven rifles containing such trigger mechanisms to discharge without a trigger pull under certain limited conditions. Remington has undertaken a voluntary Product Safety Recall, which has been ongoing for more than two years, to address this issue. The lawsuit further contends that the value and utility of these firearms have been diminished as a result of these alleged defects. Defendants deny Plaintiffs’ allegations that the value and utility of these firearms have been diminished. The Parties agreed to resolve these matters before issues were decieded by he Court.

This Settlement does not involve claims of personal injury or property damage.


What Court is in charge of this Class Action Settlement?

The Court in charge of the Settlement is the United States District Court for the Western District of Missouri, Kansas City Division. The name of the lawsuit is Pollard v. Remington Arms Co., LLC, et al., Case No. 4:13-cv-00086-ODS (W.D. Mo.).


Why is the class action being settled?

Both sides in the lawsuit agreed to a settlement so that the Settlement Class Members can get benefits, to avoid the cost and risk of further litigation, including a potential trial, and in exchange for releasing Defendants from liability. The settlement does not mean that Defendants broke any laws and/or did anything wrong, and the Court did not decide which side was right.

The settlement here has been preliminarily approved by the Court. The Class Representatives and the lawyers representing them (called “Class Counsel”) believe that the settlement is in the best interests of all Class Members.


Why are these firearms being recalled?

Only Model 700 and Model Seven rifles with X-Mark Pro triggers manufactured from May 1, 2006, to April 9, 2014, have been recalled. Models 700, Seven, Sportsman 78, and 673 with a Remington Walker trigger mechanism that utilizes a trigger connector, and Models 710, 715, 770, 600, 660, XP-100, 721, 722, and 725 with a Remington trigger mechanism that utilizes a trigger connector have not been recalled. While Plaintiffs’ economic-loss claims related to those models are being settled through this class action settlement, those firearms are not being recalled.


What is the “XMP Product Safety Recall”?

Remington has determined that some Model 700 and Model Seven rifles with X-Mark Pro triggers manufactured from May 1, 2006, to April 9, 2014, could, under certain circumstances, unintentionally discharge. A Remington investigation has determined that some X-Mark Pro triggers might have excess bonding agent used in the assembly process. While Remington has the utmost confidence in the design of the X-Mark Pro trigger, it is undertaking a Product Safety Recall in the interest of consumer safety to replace these triggers with new X-Mark Pro triggers.

WARNING: IF YOU HAVE A REMINGTON RIFLE THAT FITS THIS DESCRIPTION, STOP USING YOUR FIREARM. Any unintended discharge has the potential to cause injury or death. Immediately cease use of your firearm. DO NOT attempt to diagnose or repair your firearm.

Please note that both this settlement and the Product Safety Recall entitle current owners of these firearms who have not already participated in the Product Safety Recall to have their old X-Mark Pro trigger retrofitted with a new X-Mark Pro trigger. However, the Product Safety Recall does not provide for any other benefit provided in the settlement. Current owners of rifles subject to the Product Safety Recall may still participate in this settlement. Visit http://xmprecall.remington.com for additional details about the Product Safety Recall.


Is my firearm unsafe? Do I need to stop using my firearm?

Model 700 and Model Seven rifles with X-Mark Pro triggers manufactured from May 1, 2006, to April 9, 2014, could, under certain limited circumstances, unintentionally discharge. A Remington investigation has determined that some X-Mark Pro triggers might have excess bonding agent used in the assembly process. While Remington has the utmost confidence in the design of the X-Mark Pro trigger, it has undertaken a Product Safety Recall in the interest of consumer safety to replace these triggers with new X-Mark Pro triggers.

WARNING: IF YOU HAVE A REMINGTON RIFLE THAT FITS THIS DESCRIPTION, STOP USING YOUR FIREARM. Any unintended discharge has the potential to cause injury or death. Immediately cease use of your firearm. DO NOT attempt to diagnose or repair your firearm.

For information related to the parties’ respective positions on the other models and trigger mechanisms at issue in this litigation, please refer to the documents located under the “Important Documents” section of the website.


My firearm fired without a trigger pull. What should I do?

STOP USING YOUR FIREARM. You will need to file a claim if you have not filed one already. Please be sure to check "yes" on the form indicationg that you allege the firearm fired withouth a trigger pull. Remington will shortly send you instructions regarding how to ship in your firearm for a retrofit.

If my firearm fired without a trigger pull, do I have to wait until final approval to get my retrofit?

No. Remington will shortly send you instructions regarding how to ship in your firearm for a retrofit. Again, stop using your firearm.


Who should I contact with questions about this settlement?

You may visit www.remingtonfirearmsclassactionsettlement.com for general information about the settlement. For additional information, please call Angeion Group at 1-800-876-5940 or email Remington@angeiongroup.com. Please send all written correspondence to Angeion Group, Attn: Remington Claims, Suite 660, 1801 Market Street, Philadelphia, PA 19103. In addition, you may contact Class Counsel. The names, and contact information for Class Counsel is listed in the response to the next question.


Do I need an attorney in order to participate?

Claimants may, at any time, consult a lawyer in connection with this settlement agreement. However, representation by an attorney is not required in order to participate. In fact the Court has designated the following lawyers to represent you and all Class Members. Together, these lawyers are called Class Counsel.

The names and addresses of Class Counsel are as follows:

Richard Arsenault
2220 Bonaventure Court
Alexandria, LA 71301
Phone: 800-256-1050
Fax: 318-561-2592
rarsenault@nbalawfirm.com

Charles E. Schaffer
LEVIN, FISHBEIN, SEDRAN & BERMAN
510 Walnut Street, Suite 500
Philadelphia, PA 19106
Phone: 215-592-1500
Fax: 215-592-4663
cschaffer@lfsblaw.com

Eric D. Holland
HOLLAND LAW FIRM
300 North Tucker Boulevard, Suite 801
St. Louis, MO 63101
Tel: (314) 241-8111
Fax: (314) 241-5554
eholland@allfela.com

W. Mark Lanier
LANIER LAW FIRM
6810 FM 1960 West
Houston, TX 77069
wml@lanierlawfirm.com


How are lawyers for Class members paid?

The lawyers who represent the Settlement Classes will ask the Court for reimbursement of their out-of-pocket expenses and an award of attorneys’ fees and costs based on their work in this litigation in an amount not to exceed $12.5 million. The amount of attorneys’ fees to be awarded will be determined solely by the Court. The amount of the award will in large part be based on the amount of time spent by the lawyers litigating this case since 2012. The Court must approve any request for fees, expenses and costs. These payments of legal fees and expenses will not reduce the value of the Settlement benefits made available to Settlement Class Members. Defendants will also separately pay the costs to provide notice of and to administer the Settlement.


Will the Class representatives who have worked with the lawyers receive any extra payment?

Yes. To compensate them for the work in this litigation, Class Counsel will ask the Court for an incentive award in the amount of $2,500 for each class representative. These payments will not reduce the value of the Settlement benefits made available to Settlement Class Members.


What if I do not want to participate in the Settlement?

The only way NOT to be a settlement class member is to opt out of the Settlement. Please see the Long Form Notice on the home page of the Settlement Website,www.remingtonfirearmsclassactionsettlement.com ,for further details about how to opt out and the deadline for opting out of the settlement. You cannot opt out over the phone. You have to do so in writting, as explained in the Notice on the website. Angeion must receive any request to opt out by November 18, 2016.


What if I do not like the Settlement, can I tell the Court I do not like the Settlement?

Yes. If you are a Settlement Class Member, and you don’t exclude yourself from the Settlement Classes, you can object to the Settlement if you don’t like some part of it. You can give reasons why you think the Court should not approve it. The Court will consider your views but may approve the Settlement anyway. Please see the Long Form Notice on the home page of the Settlement Website, www.remingtonfirearmsclassactionsettlement.com for further details about how to object and the deadline for objecting. You cannot object over the phone. You have to do so in writing, as explained in teh Notice on the website. Any objection to the settlement must be post marked to the Court and to Angeion by November 18, 2016.


What is the difference between opting out of (or excluding yourself from) the Settlement and objecting to the Settlement?

Opting out or excluding yourself is telling the Court that you don’t want to be part of the Class. If you exclude yourself, you have no basis to object because the Settlement no longer affects you. Objecting is telling the Court that you don’t like something about the Settlement. You can only object if you stay in a Settlement Class.

If you are a Settlement Class Member and you do nothing, you will remain a Settlement Class Member and all of the Court’s orders will apply to you, you will be eligible for the Settlement benefits as long as you satisfy the conditions for receiving each benefit, and you will not be able to sue Defendants over the issues in the lawsuit.


When and where will the Court decide whether to approve or not approve the settlement?

On February 14, 2017, the Court held a final approval hearing in Kansas City, Missouri. The court indicated it would attempt to issue a ruling on final approval within 30 days but stated the time period to rule might be longer.


What if the Court rejects the settlement and final approval is never ordered by the court?

Individuals with a Model 700 or Seven with an X-Mark Pro trigger mechanism manufactured from May 1, 2006 to April 9, 2014, are still entitled to a retrofit pursuant to the terms of the X-Mark Pro Product Safety Recall.

All other relief (Model 770 connectorless retrofits, other X-Mark Pro retrofits, voucher relief, refunds for previous X-Mark Pro retrofits, safety DVDs) will not be provided. The website will be updated if the settlement is not approved. If you have submitted your claim before that time, you will be notified if final approval is not achieved.


WHO IS A MEMBER OF THE SETTLEMENT CLASS?

Who is included in the Settlement?

All current owners of Remington Model 700, Seven, Sportsman 78, 673, 710, 715, 770, 600, 660, XP-100, 721, 722, and 725 firearms containing a Remington trigger mechanism that utilizes a trigger connector; and

All current owners of Remington Model 700 and Model Seven rifles containing an X-Mark Pro trigger mechanism manufactured from May 1, 2006 to April 9, 2014, who did not participate in the voluntary X-Mark Pro product recall prior to April 14, 2015; and

All current and former owners of Remington Model 700 and Model Seven rifles who replaced their rifle’s original Walker trigger mechanism at their own cost with an X-Mark Pro trigger mechanism.


Are there exceptions to being included in the Settlement?

You are not a Settlement Class Member even if you are included in one or both Settlement Classes if:

  • You are neither a citizen nor a resident of the United States or its territories;
  • You exclude yourself from this Settlement by opting out;
  • You are a governmental entity;
  • You are a subsidiary or affiliate of any of the Defendants; or
  • You are the Judge in the lawsuit or a member of the Judge’s immediate family.

What ranges of serial numbers are covered by this settlement?

That information is not available. If you would like to participate, you need to fill out a claim form and include your serial number. If you firearm/serial number does not qualify for the settlement, you will be notified.


What models are included in this settlement?

  • Models 700, Seven, Sportsman 78, and 673 with a Remington trigger mechanism that utilizes a trigger connector;
  • Models 700 and Seven with an X-Mark Pro trigger mechanism manufactured from May 1, 2006 to April 9, 2014 (and not repaired as part of the X-Mark Pro
  • Product Safety Recall prior to April 14, 2015);
  • Models 710, 715 and 770 with a Remington trigger mechanism that utilizes a trigger connector;
  • Models 600, 660, and XP-100 with a Remington trigger mechanism that utilizes a trigger connector; and
  • Models 721, 722, and 725 with a Remington trigger mechanism that utilizes a trigger connector.

What is a Walker trigger mechanism?

“Walker trigger mechanism” means the Remington trigger mechanism in certain Remington firearms, including Model 700 bolt-action rifles manufactured prior to 2006, which utilizes a trigger connector.


What is a trigger connector?

“Trigger connector” means the component part in certain Remington trigger mechanisms, including the Walker trigger mechanism, which engages with the sear.


What is an X-Mark Pro trigger mechanism?

“X-Mark Pro trigger mechanism” means the Remington trigger mechanism in certain Remington firearms, including Model 700 bolt-action rifles manufactured beginning in 2006, which does not utilize a trigger connector.


How do I figure out if I have a model that is the subject of the lawsuit?

In the picture below, the model shows to the right of the serial number.

Serial Number

How do I know what type of trigger mechanism my firearm contains?

See the pictures below.

  • Walker trigger mechanisms and other trigger mechanisms utilizing a trigger connector (in Models 710, 715 and 770) have a serrated trigger (picture on left).
  • X-Mark Pro trigger mechanisms have a smooth trigger (picture on right).

Walker Trigger XMP Trigger

THE SETTLEMENT BENEFITS—WHAT YOU GET AND HOW TO GET IT

What benefits are available to Settlement class members?

If you are a Settlement Class Member, what you are eligible to receive depends on several factors, including the model and trigger mechanism of your firearm and what subclass you fall into. The benefits available to settlement class members are as follows:

  1. Current owners of Models 700, Seven, Sportsman 78, and 673 with a Remington trigger mechanism that utilizes a trigger connector.

    A Remington Authorized Repair Center will remove the original trigger mechanism and retrofit the firearm with an X-Mark Pro trigger mechanism manufactured under the new assembly process at no cost to the Settlement Class Member. Settlement Class Members can choose either to take their firearm to the RARC for the retrofit or to ship their firearm to the RARC for the retrofit. If they choose to ship their firearm, Remington will send the Settlement Class Member pre-paid shipping tags, boxes, and written instructions. A current list of Remington Authorized Repair Centers can be found on the Settlement Website or by calling the Settlement Phone Number. Settlement Class Members must first submit a timely Claim Form to be eligible for this benefit.

  2. Current owners of Models 710, 715, and 770 with a Remington trigger mechanism that utilizes a trigger connector.

    Remington will remove the original trigger mechanism and retrofit the firearm with the current Model 770 connectorless trigger mechanism at no cost to the Settlement Class Member. Remington will send the Settlement Class Member pre-paid shipping tags, boxes, and written instructions on how to ship the firearm to Remington for the retrofit. Settlement Class Members must first timely submit a Claim Form to be eligible for this benefit.

  3. Current owners of Models 600, 660, and XP-100 with a Remington trigger mechanism that utilizes a trigger connector.

    These firearms were predominantly produced between 1962 and 1982 and cannot be readily retrofitted with a connectorless trigger mechanism. Settlement Class Members will be provided with voucher codes redeemable for products at Remington’s online store. A voucher code for Remington products in the amount of $12.50 will be provided to Settlement Class Members who own a Model 600, 660, or XP-100, which were manufactured between 1962 and 1982. These voucher codes are transferable, may be combined with other Remington coupons or vouchers, and do not expire. Settlement Class Members are not required to return their firearm(s) to Remington in order to receive a voucher code. Settlement Class Members must first timely submit a Claim Form to be eligible for this benefit.

  4. Current owners of Models 721, 722, and 725 with a Remington trigger mechanism that utilizes a trigger connector.

    These firearms were predominantly produced between 1948 and 1961 and cannot be readily retrofitted with a connectorless trigger mechanism. Settlement Class Members will be provided with voucher codes redeemable for products at Remington’s online store. A voucher code for Remington products in the amount of $10.00 will be provided to Settlement Class Members who own a Model 721, 722, or 725, which were manufactured from 1948 to 1961. These voucher codes are transferable, may be combined with other Remington coupons or vouchers, and do not expire. Settlement Class Members are not required to return their firearm(s) to Remington in order to receive a voucher code. Settlement Class Members must first timely submit a Claim Form to be eligible for this benefit.

  5. Current owners of Models 700 and Seven containing an X-Mark Pro trigger mechanism manufactured from May 1, 2006 to April 9, 2014 that have not been repaired as part of the voluntary Product Safety Recall prior to April 14, 2015.

    A Remington Authorized Repair Center will remove the existing X-Mark Pro trigger mechanism and retrofit the firearm with an X-Mark Pro manufactured under the new assembly process at no cost to the Settlement Class Member. Settlement Class Members can choose either to take their firearm to the RARC for the retrofit or to ship their firearm to the RARC for the retrofit. If they choose to ship their firearm, Remington will send the Settlement Class Member pre-paid shipping tags, boxes, and written instructions. A current list of Remington Authorized Repair Centers can be found on the Settlement Website or by calling the Settlement Phone Number. Settlement Class Members must first submit a timely Claim Form to be eligible for this benefit.

  6. NOTE: These models are the subject of a voluntary Product Safety Recall (see https:/. Both this Settlement and the Product Safety Recall entitle current owners of these firearms to have their old X-Mark Pro trigger mechanism retrofitted with a new X-Mark Pro trigger mechanism. However, the Product Safety Recall does not provide for any other benefit described herein. Current owners of rifles subject to the Product Safety Recall may still participate in this Settlement. Due to the ongoing Product Safety Recall, the trigger mechanism retrofit for these models is currently available to these Settlement Class Members, and Settlement Class Members do not need to wait until the Effective Date to receive this benefit.

  7. Current and former owners of Model 700 and Seven rifles who replaced at their own cost their rifle’s original Walker trigger mechanism with an X-Mark Pro trigger mechanism manufactured from May 1, 2006 to April 9, 2014.

    In addition to the retrofit, current and former owners of Model 700 and Seven rifles who replaced their firearm’s original Walker trigger mechanism at their own cost with an X-Mark Pro trigger mechanism manufactured from May 1, 2006 to April 9, 2014, may also seek a refund of the amount of money they paid for the replacement. The Settlement Class Member must first fully and timely execute the Claim Form and any requested documentation. Refunds shall not exceed $119, which represents the most that Remington has ever charged for an X-Mark Pro installation in Model 700 or Model Seven rifles originally containing a Walker trigger mechanism. Refunds will be batch mailed four times per year.

  8. All Settlement Firearms.

    In addition to the benefits described above, all Settlement Class Members who timely execute the Claim Form will be provided with an educational DVD regarding safe firearm handling practices.


How do I receive the settlement benefits?

You must submit a Claim Form to receive benefits. If you do nothing, you will not receive benefits from the Settlement. If you do nothing, you will still be considered a Settlement Class Member, but you will not be able to sue Defendants about the issues in the lawsuit.

Claim Forms are available on this website or by calling 1-800-876-5940. You may submit your Claim Form online, or you may complete your form and then submit it by U.S. mail or e-mail at the addresses listed below:

Online: www.remingtonfirearmsclassactionsettlement.com
By E-Mail: remington@angeiongroup.com
By U.S. Mail: Angeion Group
Attn: Remington Claims
Suite 660, 1801 Market Street
Philadelphia, PA 19103.


When should I submit a claim?

You may submit your Claim Form now, but certain benefits will not be available until after the Effective Date. Claim Forms must be received no later than eighteen (18) months following the Effective Date, which will be posted on the Settlement Website when it is known. You may also call 1-800-876-5940 or visit the “News” section of this website for more information.


What is the deadline for submitting my claim?

The precise deadline for filing a claim form is not yet known. Claim forms must be received no later than 18 months following what is called the "Effective Date." The Effective Date and the deadline for filing claims will be posted at www.remingtonfirearmsclassactionsettlement.com when they are known. The deadline for filing a claim form will not be before August 14, 2018.


What is the Effective Date?

If there are no appeals, the Effective Date is the date on which the time to appeal the final approval order expires. If there is an appeal, the Effective Date is the date on which the appeal is resolved in favor of the final approval order. The Effective Date will be posted at www.remingtonfirearmsclassactionsettlement.com when it is known. The deadline for filing a claim form will not be before August 14, 2018


May I request an extension of the claim-filing deadline?

Only the Court could grant an extension of this deadline. Angeion Group is not authorized to grant any extensions. Please take all necessary steps to submit your claim on time.


What is Angeion Group?

Angeion Group is a third-party, class-action settlement administrator. Angeion Group is assisting Class Counsel and Defendants with the settlement process, including distribution of certain benefits.


What if I want to participate, but I live outside the United States?

Settlement benefits are only available for current residents or citizens of the United States and its territories. You must have a U.S. shipping address in order to mail your firearm to Remington for a retrofit.


Do I have to submit my claim form electronically?

No. You may print a copy of the Claim Form found on the home page of this website under “Important Documents.” You may submit your completed Claim Form to the mailing address or e-mail address shown on the Claim Form.


May I submit a claim for more than one firearm?

You may submit a claim for each qualifying firearm that you own. However, you must submit a separate claim form (electronically or in hard copy) for each firearm. Only one serial number is permitted per claim form.


How do I find my firearm's serial number?

The firearm’s serial number is located where the barrel meets the receiver (for a right-handed rifle, the serial number is located on a user’s left, and for a left-handed rifle, the serial number is located on a user’s right).

Serial Number

What if I am entitled to a retrofit pursuant to the X-Mark Pro Product Safety Recall, but I do not want to participate in the settlement? Instead, I only want to participate in the recall?

You may visit xmprecall.remington.com to request a new X-Mark Pro trigger under the recall. However, the only way NOT to be a settlement class member is to opt out of the settlement. See the Notice for further details about how to opt out.


What if I already had my firearm retrofitted with a new X-Mark Pro trigger as part of the X-Mark Pro Product Safety Recall?

If you participated in the X-Mark Pro Product Safety Recall before April 14, 2015, you are not included in the settlement and are not entitled to any further benefits. If you participated in the X-Mark Pro Product Safety Recall after April 14, 2015, you are still a settlement class member unless you opt out.


When can I get my firearm retrofitted?

If you are part of the X-Mark Pro Product Safety Recall class, you are entitled to a retrofit as soon as your claim is filed and you receive your Ticket ID#. If you are not part of the X-Mark Pro Product Safety Recall class, you will not be able to receive a retrofit until after the court issues an order finally approving the settlement and any appeals are resolved in favor of the settlement. If you have submitted your claim before that time, you will be notified if final approval is achieved.


What do I do with the Ticket ID# included on the e-mail I received after I submitted my claim?

The Ticket ID# is how your claim will be identified in Remington’s system. If you call Angeion with a question, you will be asked for your Ticket ID#. If you wish to check the status of your retrofit on the settlement website, you will be asked to input your Ticket ID#. If you have chosen to take your firearm to a Remington Authorized Repair Center for a retrofit, please take your Ticket ID# with you. Note, however, the fact that you have a Ticket ID# does not mean you are entitled to a retrofit at this time. If you are part of the X-Mark Pro Product Safety Recall class, you are entitled to a retrofit as soon as your claim is filed and you receive your Ticket ID#. If you are not part of the X-Mark Pro Product Safety Recall class, you will not be able to receive a retrofit until after the court issues an order finally approving the settlement and any appeals are resolved in favor of the settlement. If you have submitted your claim before that time, you will be notified if final approval is achieved.


How do I check the status of the retrofit of my firearm?

There is a link on the home page of this website that will enable you to check the status of your firearm online. Click on the page “Track Retrofit.”


Besides the retrofit, how do I get the other relief I am entitled to under the settlement?

Fill out your claim form and submit it. If final approval is ordered by the court, Angeion will distribute other relief (safety DVDs, voucher codes and/or refund checks) thereafter. If you have submitted your claim before the date of final approval, you will be notified if final approval is achieved.


I own a Model 710, 715 or 770. Why can I not have my firearm retrofitted at an RARC?

The RARCs are not equipped to retrofit these firearms, which require a different type of retrofit. All of these firearms must be retrofitted at Remington’s factory in Ilion, New York.


I own a Model 600, 660, XP-100, 721, 722 or 725. Why can I not get my firearm retrofitted?

These models are typically quite old and are not conducive to a retrofit. Instead, you are entitled to a voucher code for use on the Remington website.


I have chosen to take my firearm to a Remington Authorized Repair Center (“RARC”) to have it retrofitted. When can I take in my firearm?

The notification you received after you filled out your claim form should tell you whether your benefits are available now or not until after final approval. If you are part of the X-Mark Pro Product Safety Recall class, you are entitled to a retrofit as soon as you file a claim and receive a Ticket ID# (which will be included in the e-mail you receive after your claim is submitted). If you are not part of the X-Mark Pro Product Safety Recall class, you will not be entitled to a retrofit until after the court issues an order finally approving the settlement, even though you will receive a Ticket ID# as soon as your claim is submitted. If you have submitted your claim before the date of final approval, you will be notified if final approval is achieved.


I have chosen to take my firearm to a RARC, but I received instructions from Remington on how to mail in my firearm. Why?

Remington’s system auto-generates shipping instructions for all firearms it will service at one of its facilities. If, when submitting your claim, you elected to walk your firearm into an RARC for service, you can ignore the shipping instructions automatically sent by Remington’s system. You may keep the box you received.


When I take my firearm to the RARC, what do I need to take with me?

Take your unloaded firearm as well as a copy of the e-mail notification you received after you submitted your claim. The e-mail notification will contain your Ticket ID#.


How can I figure out where the closest Remington Authorized Repair Center is to me?

There is a list of Remington Authorized Repair Centers attached to the home page of this website. If, when filling out your claim form, you opted to take your firearm to the nearest RARC (instead of having your firearm shipped there), you may choose the RARC to which you want to take your firearm.


I have chosen to ship my firearm to Remington (for Models 710, 715 and 770) or to a Remington Authorized Repair Center (for Models 673, 700, Seven, and Sportsman 78). I have submitted my claim and received my Ticket ID#. Now what?

If you are part of the X-Mark Pro Product Safety Recall class, after you submit your claim, Remington will automatically send you shipping materials and instructions. That will occur as quickly as possible. If you are not part of the X-Mark Pro Product Safety Recall class, after you submit your claim, you will receive an e-mail confirmation and a Ticket ID#. However, you will not be entitled to a retrofit until after the court issues an order finally approving the settlement. If you have submitted your claim before the date of final approval, you will be notified if final approval is achieved. After final approval, Remington will automatically send shipping materials and instructions to you—you need not do anything further to receive them. For Models 673, 700, Seven, and Sportsman 78, Remington will choose the RARC to which your firearm is shipped.




How do I get a refund of the money I previously paid to have my firearm’s original Walker fire control replaced with an X-Mark Pro trigger mechanism?

You can make that request on your claim form. If you paid Remington for the replacement, no further documentation needs to be provided. If you paid a third party, you must print a copy of the “Refund Request Form,” complete it, and return it to Angeion with either a copy of your receipt showing the cost of the repair or a completed attestation signed by you and an individual qualified to make rifle repairs.


I participated in the bolt-lock safety program. Can I get back the money I spent under that program?

No. The costs associated with that program were for maintenance unrelated to the X-Mark Pro trigger mechanism. If an X-Mark Pro trigger mechanism happened to be installed during the course of that program, the customer was not charged for it.


What if my firearm contains an after-market trigger made by another company?

Your firearm is not covered by the settlement. Only firearms containing a Remington Walker trigger mechanism, a Remington trigger mechanism with a trigger connector, or an X-Mark Pro trigger mechanism manufactured between May 1, 2006 and April 9, 2014, are covered by the settlement.

GETTING ADDITIONAL OR MORE INFORMATION

Are more details about the Settlement and my rights under the Settlement available?

This website summarizes the Settlement and your rights under the Settlement. It cannot tell you every right to which you may be entitled. To obtain further information or advice about your legal rights, you may contact Class Counsel or consult a lawyer at your own expense.

More details about the terms of the Settlement are set forth in the Settlement Agreement. If you have questions or want to know more about the Settlement, you can contact the Claims Administrator or Class Counsel.